What we do · ERP and Dynamics 365

ERP and Dynamics 365, set up to fit how you work

Microsoft Dynamics 365 is a family of business applications. Dynamics 365 Sales, Customer Service and Field Service look after your customers and the work you do for them, and Dynamics 365 Business Central runs finance, purchasing, stock and projects. We help you decide which fit your business, deploy them, connect them to the rest of your systems, and get them working the way your business does.

Illustration: an organised shelf of folders, an open ledger and an envelope

Dynamics 365 Sales

  • Leads, opportunities and quotes in one place, so nothing falls through the cracks
  • A pipeline and forecasts you can trust
  • Works inside Outlook and Teams, where your people already are

Dynamics 365 Customer Service

  • Every enquiry logged as a case, with a clear owner and history
  • Service levels tracked, and escalations raised before they're missed
  • A knowledge base, so customers get consistent answers

Dynamics 365 Field Service

  • Work orders, scheduling and dispatch for technicians in the field
  • A mobile app for jobs, parts, photos and sign-offs
  • Asset history and preventive maintenance

Dynamics 365 Business Central

  • Finance, purchasing, stock, projects and service for growing businesses
  • Essentials or Premium, including Service Management for businesses that service equipment and sites
  • Assembly and manufacturing: kits and made-to-order items assembled from components, and with Premium, production planning, bills of materials, routings and production orders

ERP ecosystems

  • Advice on which platform suits your business, including options beyond Microsoft
  • Your ERP connected to rostering, payroll, warehouse and field systems, so information is entered once
  • Setups that have drifted reviewed, and processes, extensions and licences brought back into line

Licensing is transparent and held in your name, so you can see the whole picture.

Platforms that keep evolving

Dynamics 365 doesn't stand still. Microsoft releases major updates twice a year, and smaller ones in between.

We explain what's changing in plain English, work through it with you, and deliver what's best for your business, not just what's new.

How it works

  1. Discovery. We map how your finance, stock and operations work today, and where the gaps are.
  2. Design. A plain-English plan: what we'll deliver, what it costs, and how long it takes.
  3. Build in two-week stages. Each stage delivers a working part of the system, tested by your people before we move on.
  4. Release. We put it live with your people, document it along the way, and stay close while it settles in.

Fixed-price starting point

Business Central Fit Check

$2,950 ex GST

Let's see if Business Central can work for you. We look at how your finance, stock and operations run today, and tell you plainly whether Business Central fits, which licence suits (Essentials or Premium), and what moving to it would involve.

Let's talk about what you need

No sales pitch. Tell us what isn't working, and we'll tell you plainly whether we can help, and if we can't, who can.

Talk to us